Canoa Quebrada Chalets

Policies are clear, practical, and guest-focused.

• Check-In & Check-Out

Check-in at Chalés do Otto e Karine generally begins in the early afternoon, allowing time for chalet preparation. Check-out is typically scheduled by late morning to ensure smooth turnover.

• Minimum Age & ID Policies

Guests are usually required to be at least 18 years old to check in. Valid photo identification may be requested upon arrival.

• Payment & Deposit Policies

Payment terms depend on the selected rate at the time of booking. Some reservations may require advance payment, while others allow payment closer to arrival.

• Cancellation Policies

Cancellation conditions vary by rate type and season. Guests are advised to review the specific cancellation terms attached to their reservation before confirming.

• Pet Policies

Pets are not permitted at Chalés do Otto e Karine, helping maintain a quiet and allergy-friendly environment.

• Smoking Policies

All chalets are non-smoking. Smoking may be restricted to designated outdoor areas only.

• Parking Policies

Free private parking is available on site for registered guests. Reservations for parking are not required.

• Quiet Hours & Guest Conduct Policies

As the property is located in a residential area, guests are expected to respect quiet hours, particularly during the evening and night.

• Damage & Responsibility Policies

Guests may be held responsible for damage to chalet interiors or furnishings during their stay.